No account, no mortgage, says Halifax

by Money Doctor Monday 12 May, 2008

Yet again we find ourselves talking about the Halifax.

And with the current condition of the mortgage market, we thought it was only be a matter of time before we saw a bank making this sort of decision.

Halifax, Britain's biggest mortgage lender will now make those of you with small deposits that do not use a broker, open a current account before you can get a mortgage.

  • What does this mean?
Firstly, it means that thousands of you that are first time buyers will have to switch your banking to the HBOS-owned lender if you want the best rates.

Secondly, Halifax will also raise rates for direct business, even though the Bank of England kept interest rates on hold last week. (Alliance & Leicester also raised their rates on some deals).

  • What does the account look like?
If you are a borrower with a deposit of less than 10% you will have to open a High Interest current account, in which you need to deposit at least £1,000 per month. The account pays 5.12% on credit balances of up to £2,500, although above that the rate drops to just 0.1%.

Other lenders such as HSBC and Alliance & Leicester offer you preferential rates if you have a current account with them; however, Halifax has upped the ante by refusing to lend to you at all unless you have one.

A Halifax spokesman explained their decision:

"Wholesale money continues to be significantly more expensive than a year ago. Unfortunately, this increased cost needs to be passed on to new customers."
Sounds as if Halifax is worried they won't make as many billions in profit this year; oh dear.
  • Is the account any good?
A very good question!

The account has one of the highest rates going and there is also a concern that those of you taking out a Halifax mortgage would be forced to upgrade to expensive fee-paying accounts which generate huge revenues. (As an example, of the 1 million HBOS customers who opened current accounts last year, 75% took out the Ultimate Reward account, which charges you £120 a year).

On the other hand, Halifax still has some of the best mortgage rates going and was offering a 3 year fixed rate mortgage last week at 5.74% with a fee of £999. You won't have to open a current account if you arrange it through a mortgage adviser; however, the rate you would pay on the above deal is higher at 6.49%.

  • What other mortgages can I get?
Mortgage brokers, who normally account for 70% of all lending and are popular if you want to search the market for the best mortgage deals, can get access to only 2 of the top 20 deals, according to Moneyfacts.

The big mortgage lenders such as Nationwide, Cheltenham & Gloucester (C&G), and the Halifax are all bypassing brokers as part of a strategy to reduce their lending volumes during the credit crunch. However, brokers argue it is simply a way to deter so-called "rate tarts" ; those of you who regularly switch your mortgage at the end of the cheap initial term.

According to Moneyfacts, HSBC, which only offers its mortgages direct to you, has the best fixed rate and tracker mortgages.

Its 3 year fixed mortgage at 5.53% has a fee of £999 for those of you possessing a 10% deposit and its lifetime tracker at 5.63% has a fee of £599, requiring a 10% deposit. Monthly repayments would be £1,231 and £1,243 respectively on a £200,000 loan.

If you are using a broker, the best tracker mortgage available is Alliance & Leicester's tracker mortgage at 5.89%, with a whopping 2% fee and requiring a 25% deposit. This would cost you £1,275 a month; an extra £1,056 over two years, compared with going direct to HSBC.

So, is the move by Halifax unfair or are they just protecting themselves against loss?

Do you think other banks will follow suit and make you take a current account to get a mortgage? Why not let us know what you think?

(Please note that articles on Money Hospital do not constitute regulated financial advice. The articles are intended to provide general personal financial information. We urge you to consult an Independent Financial Adviser (IFA) before making any important decisions about your finances. All rates are correct at time of printing but are subject to change without notice.)

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Categories for this post: Mortgages

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Comments

charlie j humphries says:

Tuesday 13 May, 2008 / 17:05

Halifax are as far as I am concerned the epitome of a shambles, these FAITHFULLY issued a mortgage promise to me (only £25000 on a £35000 property) then PROMPTLY demanded a £500 valuation fee, then IGNORED me totally despite miriad phone calls. it goes without saying that the £500 did NOT get returned. So beware ANYONE who is unfortunate enough to get a "mortgage promise" from Laura Pickard at the Halifax

Jan Vallo says:

Tuesday 13 May, 2008 / 18:05

Hello

I want to like mrtgage but i don?t have open bank account in Halifax.

-I working here in city,i m have job with money every friday 300 pounds.
How many is possible loans or any financial for new customer and what I need.

Thank you

Vallo Jan

Gabrielle Hodge says:

Tuesday 13 May, 2008 / 20:05

ps - Nationwide is a Building Society and not a money grabbing bank!

HB says:

Tuesday 13 May, 2008 / 20:05

The answer is simple ..... if you don't have an account with Halifax, look elsewhere for a mortgage. We the consumer shouldn't ahve to grovel for mortgages / loans. They make HUGE amounts of profit from our mortgages.

Gabrielle Hodge says:

Tuesday 13 May, 2008 / 20:05

try looking at the Nationwide mortgage product range. Nationwide does not borrow from the wholesale market so is not panicking like the banks appear to be. Nationwide is Proud to be Different.

david King says:

Tuesday 13 May, 2008 / 20:05

in the last house price crash two lenders accounted for 80% of the repossesions i saw half or all repos I went to buy were faxed to me by the halifax followed by abbey.needless to say I never sought a mortgage from either of them for myself ...

DK building surveyor

T Smith says:

Tuesday 13 May, 2008 / 21:05

To anyone thinking of moving current account to Halifax for any reason, just forget it. My mortgage is with Halifax and I thought it best to move my current account there because of high interest but I have spent more time on the phone, inside the branch in the last 6 months than I ever did in the last 10 years (with Lloyds and HSBC). Beware of their charges for no reason and staff who just don't have a clue.

I will be moving my mortgage and all my accounts at the earliest convenience...nothing is worth the stress with this bank.

rowanridge says:

Tuesday 13 May, 2008 / 21:05

All Mortgage Lenders are in the market to make money - regrettably a large poportion care little for the "Borrower" once they've landed him. How many have actually passed on the benefit of recent interest rate cuts?

How often are advertised "deals" made available to existing Borrowers? The "deals" are only for the new catch they're looking to land. Some are just a little less blatant than others.

It will only need one big Lender to start funding the market and the others will follow - they're too greedy to resist.

rowanridge says:

Tuesday 13 May, 2008 / 22:05

For anyone currently looking for a Mortgage, I understand that HSBC is one Lender loosening its purse strings.

Angie says:

Tuesday 13 May, 2008 / 22:05

A year ago we had a current account, a savings account, credit cards, our mortgage, a big loan, buildings insurance and contents insurance all with the Halifax, they were making an absolute fortune out of us in interest. We we're so badly treated as an 'existing' customer that we took our business elsewhere and now only have our current account with them as we use it to pay our bills. My advise to new customers... if they want to make it difficult, go somewhere else!

rowanridge says:

Wednesday 14 May, 2008 / 00:05

If enough people move their accounts from Halifax, then sooner or later it will have to do something to improve its customer services - but I wouldn't necessarily go holding my breath til it happens.

Patsy says:

Wednesday 14 May, 2008 / 06:05

We have remortgaged from Stroud and Swindon, free of charge, to HSBC. Although it took weeks to get a call back from them, and hours waiting on the phone, the end result was a great tracker rate, NO FEES at all, and a great staff in the end.

Recommend HSBC.

John McDonald says:

Wednesday 14 May, 2008 / 09:05

This is a revertion back to the old days when banks insisted that mortgage repayments could only be paid out of one of their accounts. You could NEVER switch you mortgage feeder account to another bank. Any attempt to do so resulted in failed payments, late charges, nasty letters and bad credit history.

Surely this is illegal with todays fair trading laws.

LEE says:

Thursday 15 May, 2008 / 11:05

I WAS MADE A MORTGAGE PROMISE BY THE HALIFAX FOR 100,000, THEN WHEN I WENT TO FILL OUT THE FORMS 3 WEEKS LATER, THEY SAID THEY WOULD ONLY LET ME HAVE 93000,AND BETTER STILL WANTED A LETTER FROM MY EMPLOYER I WAS IN STEADY EMPLOYMENT WITHOUT ANY PROSPECT OF BEING MADE REDUNDANT, WHAT A JOKE I AM A PRISON OFFICER IF ANYTHING IS BOOMING ITS CRIME, IVE GOT NO CHANCE OF BEING MADE REDUNDANT, IVE DONE IT FOR 16 YEARS, HALIFAX ARE CRAP, I GAT MINE FROM THE C&G, HALIFAX ARE RUBBISH GO SOMEWERE ELSE.

Leslie says:

Thursday 15 May, 2008 / 12:05

I've successsfully held numerous mortgages and accounts with the Halifax for over thirty years. But in recent years it's become impossible to get information from the branches where staff are not trained, and it's equally impossible to reach call centre staff by phone at any time day or night. Call centre staff phone at all hours and are required to ask numerous security questions before they'll speak to you. As a specialist in fraud, I politely refuse to give any security information, instead asking them if I can phone back to the caller on a direct Halifax line in order to verify their Halifax identity. This is impossible also, so stalemate is reached. My statements show that I am charged £35 for each of these useless, fraudster-friendly calls, so I fax a message telling them I do not accept the charge and it must be removed, and ask them to confirm that they have done so in writing. These requests are not even acknowledged. I also tell them by fax how risky, indeed foolhardy it is to demand security details of customers by phone whilst the caller remains unidentified; and that I do not divulge any such information and neither should anyone else. My complaint to the Financial Ombudsman's Office on these issues has been waiting in a queue for about a year - so overwhelmed are they with complaints about Halifax-Bank of Scotland these days. What a deterioration in what was once a fine financial institution in my experience.

DD Westmidlands says:

Thursday 15 May, 2008 / 19:05

Thank goodness someone else thinks like me! When a bank or credit card calls u they dont identify themselves yet ask u all manner of security questions - how do u know it is your bank etc. I now refuse to speak with them & ask for a letter to be sent. The financial institute has a lot to learn & training is a key issue. Stop the targets & start to focus on people .

David Hyde says:

Thursday 15 May, 2008 / 21:05

I am annoyed and frustrated at the way yhe halifax treats their customers.I had an innactive current acount with £100 overdraft facility which was overdrawn by £15.00, this overdraft facility was removed without me being informed, charges for being overdrawn on what they call an unorthorised overdraft was then being added to my account. when i questioned these charges the account balance had increased to £57.00,which i payed off to get them off my back, i also asked for the account to be closed immediatly, which they agreed to do, since then charges have still been added again increasing the balance to £67.00 overdrawn. Again i questioned their actions and explained that the account has not been used and that they have refused to close the account without me writing a letter to my branch. I feel that these charges are now illegal that they are just profiteering on the backs of somebody elses misery, God help anybody who takes out a morgage with them, one thing is certain you will get ripped off, why because they can.

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