5 ways to protect your personal data

by Money Doctor Thursday 22 November, 2007

No, it wasn't a bad dream...it did really happen!

Her Majesty's Revenue and Customs has lost the personal details of every parent who receives child benefit, including names, addresses, dates of birth, national insurance numbers, child benefit numbers and bank accounts.

As a result, 25 million of us are now vulnerable to identity fraud if the data on two discs falls into the wrong hands.

They aren't the only ones. In a matter of weeks, data breaches have been reported by organisations as diverse as clothing and insurance companies.

No wonder recent research showed that many of us do not trust big institutions to keep our personal information safe!

The Canvasse Opinion survey found that 34% of us do not trust insurance companies, 33% think Internet retailers aren't secure and 32% believe that Gordon and the Government cannot be relied on to safeguard the data that can be used to impersonate us, borrow money in our names...and ruin our lives.

If you think you could be at risk, take these simple precautions as soon as possible:

  • Check your bank statements carefully
With your account data and basic personal information, criminals could try to get hold of your money. If you spot any unfamiliar transactions, tell your bank immediately and explain the circumstances.
  • Look at your credit report
The information in the Child Benefit Agency records is enough for a criminal to apply for loans, credit cards and even mortgages in your name; as well as other forms of credit such as mobile telephone and catalogue accounts. Your credit report lists all your credit commitments and recent applications for credit, so you can instantly see if someone has been trying to use your ID and put a stop to problems before they can develop.
  • Minimise the information you post on social networking sites.
Organised gangs are now focusing on ID fraud as a profit centre and they know that many people give away useful snippets that could be passwords or key dates giving access to your bank and card accounts. Edit out the names of pets, mother's maiden name, where you went to school and anything else you might use as a password or PIN.
  • Watch out for hoax calls, letters or e-mails
Taking advantage of your distress in the wake of a data breach, criminals may call, e-mail or write pretending to need further information in order to protect you. In fact, they hope to rip you off more thoroughly; so don't give away information to people you do not know. Check with organisations that might have a genuine reason for contacting you before you part with your data.
  • Ensure that your bank and credit card account passwords do not relate to the data that could be compromised
Many of us tend to use details such as children's names and memorable dates as passwords to protect our bank and credit card accounts. Fraudsters are likely to make a good guess at these passwords which will give them access to your finances for further theft and much more. Make sure you update your passwords on a regular basis and use unique words that do not relate to data that could be compromised in a data breach.

Credit monitoring is such an effective method of protecting yourself that it is recommended by the Home Office and many responsible organisations automatically offer it to customers and clients who have been affected by a data breach.

You can see your Experian credit report for free with a 30-day trial of CreditExpert, the UK's leading credit monitoring and identity fraud protection service.

Then keep on checking regularly, to give yourself peace of mind and make sure that criminals haven't taken their time in impersonating you.

Take care now!

Source: Credit Expert/Experian

If you are worried about the events of the last couple of days, HMRC has set up a Child Benefit Helpline you can call on: 0845 302 1444

Categories for this post: More Money Stuff

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Comments

Ellis says:

Friday 23 November, 2007 / 21:11

"Credit monitoring is such an effective method of protecting yourself that it is recommended by the Home Office and many responsible organisations automatically offer it to customers and clients who have been affected by a data breach."

This should be offered by the government to all families affected by this privacy breach.

c barnett says:

Friday 23 November, 2007 / 22:11

I agree to your suggestions above,the goverment should give everyone a credit check on a monthly basis for free.
i have child benefit paid into my account and have just changed all my passwords im really worried.

B.Johnson says:

Saturday 24 November, 2007 / 15:11

Credit Agencies
I tried the free offer in the times by experian some weeks ago. I was alarmed at the amount of personal information requested by the site. Then I was informed by the site that money would be taken from my bank each month. I only wanted one report and I thought the offer said free. I wrote, complained to both the Times and Experian about thier aggressive marketting. Not giving up I decided to obtain the postal address to experian and write by post for a £2 statutory report on 26/10/07. Still waitng for the report! I have now realised that first you need to download a form. I obtained that and filled in enclosing a cheque and sent it by post. There are in fact 3 credit agencies, not just one! The other two are Call Credit and Equifax. Unfortunately your credit history may be different on each so you have to check them all. The addresses can be found on google, but you have to be persistant to deal with them by post, because they are all geared up to asking for too much personal detail over the internet and asking for more information than they need. They only need addresses over the last 6 years and names. I believe that the government should step in and regulate the credit referencing to just one centre, or make sure that an application to one reveals all the information from the others. Good Luck

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