They may be part of one of the world's biggest banking organisations (and have fancy adverts featuring F1 driver Lewis Hamilton), but the Abbey had a little visit from the bailiffs!
A Manchester branch of the Abbey has been given until 10th July to repay £2,769 to a customer, or it will then have its equipment having its equipment seized by court bailiffs!
An Abbey branch in Manchester was visited by a bailiff last Tuesday, who gave it a further seven days to pay up!
Sam Umaar, an Abbey customer from Manchester had sued them for the return of overdraft charges but the Abbey had ignored a court order to repay him the money.
Mr. Umaar originally won his claim in Manchester County court on 7 June but when the Abbey ignored the court's original order, the court then issued a warrant of execution, on 22 June, giving the bailiff power to recover the money.
"It's ludicrous that the Abbey haven't paid up when they know they have to," said Mr. Umaar. "The bailiff says I will get my money - it is just a matter of when".
After the BBC broke the story, the Abbey said that a cheque had in fact been issued to Mr.Umaar on 28 June and that "the bailiffs were aware of the issue".
In Mr. Umaar's case, the Abbey did not send solicitors to defend itself in court and due to this, Judge Masheder awarded Umaar an extra £276 because of the Abbey's "unreasonable conduct" in failing to defend itself.
Judge Masheder said he was very surprised that the bank had not turned up, but it is not the first time (and probably not the last) that a bank has faced the prospect of having its assets seized by bailiffs to force it to repay charges.
In January, Declan Purcell, sent bailiffs to a branch of the Royal Bank of Scotland in Camden Town after winning a court order for the return of £3,400 in overdraft charges.
Only when they had seized four computers, two fax machines, and a till with cash did the branch manager promise to pay!
So, is sending bailiffs in an effective method of getting the consumer message across or will banks continue to try the patience of the legal system?
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