Barclays to cut its penalty charges

by Money Doctor Wednesday 04 June, 2008

The appeal by the banks against the penalty charges ruling concerned a few of you.

But now there has been some good news!

This is because Barclays Bank says it will cut its penalty charges before the courts decide whether to the force banks to make cuts.

It is dropping its bounced payment charges from £35 to £8 and offering a buffer zone averaging £250.

If you stray into this zone, you will be charged a flat £22 for any five day period but you avoid the bounced payment charges. Go beyond it and you face up to five penalty charges a day, costing a total of £40.

The change, which takes effect in August, comes as 8 banks prepare to defend the fairness of their bank penalty charges in the high-profile High Court case.

Marc Gander, of the Consumer Action Group, gave the cut in charges a cautious welcome saying:

It vindicates our stance that the charges have been wildly excessive. It shows that for years they have been milking their customers for nearly £30 more than they needed."
But Andrew Hagger, of comparison firm Moneynet.co.uk, says:

"It is preempting what might happen after the court decision but it is a move in the right direction."

Claim back your bank penalty charges

The revamped current accounts are aimed at appeasing those of you who get hit with large penalty charges when you occasionally or accidentally go into the red.

From 18 August, the bank is launching its "Personal Reserves"; a buffer zone of about £250 which will be an authorised overdraft for five days.

All 11 million of you with a Barclay's current account will be told in advance of the new Personal Reserve for £22 for each five days you use it. You will not pay any additional interest payments.

If you go beyond this limit, (whether you choose the buffer or not), you will be charged £8 for each unauthorised payment you make while in the red; up to a maximum of £40 per day.

Currently, bounced payments prompt a charge of £35 a day. Guaranteed payments are charged £30 (up to a limit of £90 a month).

BARCLAYS' CURRENT OVERDRAFT CHARGES

  • £30 for each guaranteed but unauthorised payment (up to three a month)
  • £35 per day for bounced payments above overdraft limit
  • 27.5% interest rate when paying back each unauthorised payment
BARCLAYS' NEW OVERDRAFT CHARGES
  • £22 for each five-day use of the Personal Reserve
  • £8 for each guaranteed but unauthorised payment
  • £8 per day for each bounced payments above overdraft limit (up to five per day)
"If customers continue to run their accounts as they are now, we will earn less money than before from overdraft charges," said a Barclays spokeswoman.

If you are customer with a basic account or poor credit history, then you are excluded from the buffer zone deal.

Those of you potentially facing bigger bills from these new charges are those of you using the new buffer zone that have previously never exceeded your overdraft limit, and those of you making more than four unauthorised payments a day.

Barclays said that you would receive more advice about moving to a more suitable account if you repeatedly trigger the five-day Personal Reserve, at a cost of £22 each time.

The Office of Fair Trading (OFT) estimates that the banks make £3.5 billion a year in unauthorised overdraft charges. In 2007, Barclays paid out £116 million to those of who claimed back your penalty charges from them.

Peter Vicary-Smith, chief executive of consumer association Which?, said he hoped other banks would follow Barclays' lead, saying:

"We've long said that people want simple and transparent banking and Barclays is going in the right direction. We welcome the reduction in unauthorised overdraft charges and a simplification for customers. It would have addressed a lot of customers' problems if this had happened years ago. We are pleased to hear Barclays' commitment to fee-free current accounts, and hope that other banks will follow their lead."
The question is, will other banks follow suit and drop their penalty charges to a more acceptable level?

Also, are Barclays new charges fair or should they be even lower? (considering the true cost is more like £2 an item)

Better yet, should we all still wait and see what happens next in the High Court case?

Why not let us know what you think in the comments?

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Categories for this post: Banking

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Comments

nicola allan says:

Monday 09 June, 2008 / 18:06

Does this mean that any outstanding payments for the overcharge will be reinstated to you. Or do we need to make a claim on the accounts you may have with Barclays.

peter snowden says:

Monday 09 June, 2008 / 19:06

It has been a disgrace for years without any commen sence used by the greedy thieving banks for instance I get £120 a week pension and when I am short by £5 in paying a bill they take £38 off me out of £120 then the next week I am short again in paying a standing order and another £38 is taken out so that we have nothing hardly to eat and drink. I have personally lost over £4500 to the Halifax over the last 5 years and they still keep on robbing us and refuse to pay anything back. Peter Snowden 01765603465

janice jones says:

Monday 09 June, 2008 / 20:06

do these new charges apply only to personal accounts or do they apply to business current accounts too?

Mark Stowe says:

Monday 09 June, 2008 / 21:06

Being a money saver and been ripped off with bank charges I will be opening a Barclays account to save money on charges, its in the other banks interests to follow suit or they will lose many customers!

Alex Pierre-Traves says:

Tuesday 10 June, 2008 / 09:06

This is brilliant news and no doubt the other banks will follow suit. NatWest has introduced some sort of scheme along these lines but it's not the same and no doubt they will have to review the product in relation to what Barclays will offer.

vivienne Mcdowell says:

Tuesday 10 June, 2008 / 10:06

Barkleys Bank are still making a vast profit. The 'penalty charges' start of reletively small, but then snowball when you go out of the 'buffer zone'! Are we any better off than before the ruling of the High Court test case? I strongly think that the penalty charges should either be abolished or should be proportionate to what it actually costs the banks.

jeannine snyman says:

Tuesday 10 June, 2008 / 10:06

I dont understand how barclays bank works over all!!! They offer you an additions plus a/c package for which you are charged £14.50 p.m. to cover your overdraft, when you are in need of using that overdraft,you are told IT IS ONLY ON APPLICATION!What am I paying additional cover for if I am not able to use it??How long are they prepared to hold down those costs before increasing it back to the original costs???

Darrel Sutherland says:

Tuesday 10 June, 2008 / 16:06

What people don't realise is that banks have been robbing us for years it's only recently that it's come to light due to the bank charge issue. When you deposit money into a bank your money disappears..! it appears on that atm machine as a number.. (but what happens to the cash?) the cash is used by the bank to buy dividends and stocks in other companies to make even more money so why is the need to charge its customers even more in unwanted charges? I recently had a mortgage payment bounce because of insufficent funds only to find the bank had charged me 35 quid and the mortgage company charged me 35 quid. Thats 70 quid! I contacted the mortgage company to ask why the charge.? A nice lady on the other end explained that the banks not only charge you for the bounce but charge the mortgage company for sending the item back!! so the bank has made 70 out of a bounced payment. Are we being a little to leanient with these high street robbers!!!!!!

ms m mcgregor says:

Wednesday 11 June, 2008 / 22:06

my personel soultion to stop unfair bank charges from the greedy banks , was to cancel all direct debuts ,standing orders etc,i contacted everybody i needed to make payments to and told them if their was no other way i could make payment other than direct debuts,that i couldnt do business with them, this worked for me as i am able bodied and can get out to post office to pay bills etc .

ADY SOMERVILLE says:

Friday 13 June, 2008 / 10:06

i think the whole idea of bank charges should be scrapped, what a load of ****

luke says:

Thursday 19 June, 2008 / 18:18

just dont go overdrawn then and you wont get charged?

well done.

andrew pearce says:

Wednesday 25 June, 2008 / 20:38

i think what barclays have done is very good, but what thay have done is, shot them selfs and other banks in the foot, before thay go back to court, cant get more gilty than that can you!can only be good for us

Caz says:

Tuesday 09 September, 2008 / 21:28

can anyone confirm if claims 'on hold' will be paid or will the difference be paid to me or will i have to go through the whole process again? Barclays sent me a letter late last year to put my claim on hold - they owe me £2500!

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