Rail fair?

by Money Doctor Thursday 03 January, 2008

The snow is falling, the temperature is dropping and Network Rail have managed to stuff up yet more engineering work on some of the busiest railway lines in the country!

In fact the only thing they seem to be good at engineering is more misfortune and misery for rail passengers but that's just our opinion.

In all of this, it may have escaped your attention that rail fares went up by nearly 11% yesterday.

That is bound to give you a warm fuzzy feeling on a nice cold day isn't it? No, we thought not...

Yep rail fares have jumped by over twice the rate of inflation. Regulated fares, (which include most season tickets), are going up by an average of 4.8%, and many unregulated fares are set to rise by much more.

Consumer groups said the rises were unjustified, but train operators said they were needed for improvements. (although no amount of money could improve the service of certain train operators could it?)

Train operators said the average rise of unregulated fares, which include cheap day returns, advance purchases and long-distance open tickets, would be 5.4%.

However, rail consumer watchdog Passenger Focus said some fares had gone up much more than this, and warned that many passengers would be very upset about the news.

Examples cited were:

  • Annual season ticket from Gillingham, in Kent, to London has risen from £2,496 to £2,740 - a 9.78% increase.
  • Annual season ticket from Canterbury to London has risen from £3,132 to £3,480- an 11% increase.
Anthony Smith, the Chief executive of Passenger Focus, said:
"Steep rises on individual routes are masked by the average figures published by the industry. This will lead to passengers having to dig deep into their pockets. These unjustified and unfair rises will rankle."
Some users of First Great Western trains (although how they have the gall to use the word "Great" in their name is beyond us), and who operate one of the most overcrowded and least punctual services in the country, are to stage a revolt at the fare hike and the service's poor performance.

The campaign group More Train Less Strain (MTLS) is planning to build on a small-scale protest, held last year, during which passengers refused to buy tickets and instead produced specially printed "protest tickets".

Peter Andrews, a spokesman for MTLS, said:

"We are seeing cancellations, delays and fare increases that are well above and beyond the rate of inflation,""The travelling public has had enough."
However, George Muir, director-general of the Association of Train Operating Companies (Atoc), said the rises were necessary:
"The revenue from fares helps pay for investment that directly benefits passengers. Billions of pounds are now being spent to improve the railway and the results are showing through."
In addition, a Department for Transport spokesman said:
"Passenger numbers are at record levels, making nonsense of suggestions that people are being priced off the railway. This growth, along with sustained investment by the government, is helping pay for major investment in the network."
The Conservatives say all of who use trains are now "paying the price for the government's complete failure" to reduce fares and other costs associated with the UK's railways.

So, do you think the rail fares are fair?

  • On one hand, we do need to raise revenue to pay for service improvements and better trains and how else we will get the money if not through increased train fares?
  • Alternatively, is it too much to expect the train operators to work with their existing budget and use some of their proft margin to ensure a better service?
  • Another question to ask is whether or not the Government should be providing a cash injection to help our ailing rail industry?
Maybe it is time it did; after all, we did pioneer the concept of railway travel and our railways used to be the envy of the world. Now our train service is just a laughing stock...

Why not let us know what you think?

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Comments

Alan Jones says:

Friday 04 January, 2008 / 17:01

I am astounded at your ignorance regarding the railway industry which changed from the old BR system back in 1994. What has railfares going up got to do with Network Rail alledgely stuffing up engineering work!!!! please explain, on second thoughts dont bother because you obviously dont understand!

Paul Connolly says:

Friday 04 January, 2008 / 18:01

Can anyone tell me the best effective way of travelling by rail? Is a simple Railcard the way?
I only use the train once a month from the south coast to London mostly.

A.Munday says:

Friday 04 January, 2008 / 18:01

It is bad enough that an honest railcard customers like I have to pay well above the service's worth. Now the discounts I used to get from delayed and cancelled trains are no no more...Oh yes, there were half a dozen cancellations last month and delays, with no alternative route to compensate me (even though tI was told there was). Feels like I am being fobbed off by other people passing the buck. If railtrack and companies get fined for late engineering work or delays, then they just don't care-they will just raise rail prices again-some deterrant! They should look how much of these improvements are justified and tackle the ones they keep putting off. The only ignorance is that alot of customers who can afford it will pay more-not me, I'm getting on my bike!

Stuart says:

Saturday 05 January, 2008 / 10:01

The main "bleed" of rail funds is the corruption within the system. I have seen first hand how this works. Job are scheduled and then cancelled by the safety inspector for some "reason" but everyone gets fully pay - so sub-contractors are putting unskilled people in a team for a job that they know is going to get cancelled, then charge for a skilled team full rate when it's cancelled because of "bad light" or "time constraints". A job I had to do was priced at £3k, after being cancelled three times plus expenses it was £11. Factor this over the year, and there is your where your rail increase is going - the whole system is bent and your paying for it. Enjoy.

Alan says:

Saturday 05 January, 2008 / 13:01

Alan Jones - are you an apologist for the railway industry in general and Network Rail in particular? Read the article again - its subject is rail fares!

The reference to Network Rail does not imply at all that they are responsible for the rises in fares - rather it is a proposition that our reaction as passengers to the rises might be coloured, quite understandably, by the pathetic failure by NR to do the job for which it exists.

Jane Neal says:

Saturday 05 January, 2008 / 17:01

We should realise that all the transport problems our country suffers from are down to Lord (Mr Short-sighted) Beeching back in the 1950,s. If he hadn't succeeded in destroying the rail network which served nearly every village, we wouldn't have the overcrowding on our roads nor the level of pollution, thus helping the environment.
We should aim to restore the network to its state before his actions, enabling more freight off the roads. The revenue generated would benefit the service to passengers.

Susie Bassett says:

Saturday 05 January, 2008 / 19:01

My rail fare increased this week by 14%. For that, I get to work late almost every day of the week, but the winter months are infinitely worse. If the trains aren't running late, they're cancelled. I also have to stand most days too because, if they are running, they can be up to 8 carriages short of a full train! In rush hour....

I do sometimes wonder what I'm paying for in terms of "service", but then we are left with little choice where I live in SE London, because there are no alternatives into town such as the tube.

I have tried the usual format of complaining to SE Trains (ie telephone and internet) but it's really ineffective and a further waste of my time (which they've already wasted making me late in the first place!).

Like most of us daily commuters into London, I'm guilty of putting up with it. Perhaps we ought to all stop putting up with it and protest one rush hour at all the main line stations? The alternative is we all moan in the first week of January and they'll get away with it until the next fare hike....and we'll moan about it, and they'll get away with it until the next fare hike....

Any thoughts?

Pam says:

Monday 07 January, 2008 / 10:01

Getting a bus is usually far more reasonable than train fares where I live, however I only travel 9 miles and soon will travel less than 4, so I shall use my bycycle more! The problem is that too many people are living longer distances from their work places and this is putting a strain on the railways at certain periods. I remember the amount of people that travelled into Leeds from all over the country, aswell as neighbouring cities. Although I understand in certain parts of the country it becomes harder to live closer to wher you work, especially in our wonderful globalised work.
In my opinion I don't believe the railways were invented to take so much commuter traffic on a regular basis and that is why they are under strain.

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